Refund & Return Policy

We have a 30-days return policy, which means you have 30 days after receiving your item to request a return. 

At Usaliquidationspallet.com, we strive to create an experience where quality meets opportunity. We understand that purchasing liquidation pallets can sometimes feel like stepping into the unknown, and with that comes questions about expectations and fairness. That’s why we’ve crafted our Refund & Return Policy with clarity and care, balancing the nature of liquidation with the principles of transparency and value.

We encourage you to read this policy carefully, as it sets the boundaries within which we can assist you, ensuring fairness for all parties involved.

Before You Purchase

When it comes to liquidation pallets, it’s important to pause and reflect on what draws you to them. Is it the allure of potential treasures? The thrill of opportunity? Success in buying liquidation often comes with the understanding that items within the pallet are sold as-is — meaning they may include used, returned, damaged, or mixed-condition merchandise.

We do everything in our power to provide detailed descriptions and accurate representations of our pallets so you can make informed decisions. However, we strongly recommend carefully reviewing the product details and asking questions before purchasing.

Refund Policy

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 14 business days have passed since we’ve approved your return,

Exceptions

We hold ourselves to high standards of transparency and professionalism, and there are rare moments when exceptions may apply:

• Incorrect Pallet Delivered: If you receive a pallet that does not match the item you purchased, contact us within 24 hours of receipt. Provide your order details and photos of the delivered pallet for verification.
• Missing Documentation: If critical documentation (such as item manifests) promised during the purchase process is missing, we are happy to work with you to resolve the issue.

These exceptions honor that fairness should exist in every transaction, as fairness is the foundation of trust.

Ownership and Risk

Once a pallet is purchased and leaves our warehouse, ownership and risk transfer to the buyer. This means any external damages incurred during shipping or handling are covered by Mjdpallet liquidation. We recommend inspecting your shipment upon arrival and documenting any concerns immediately.

Contact Us

If you have any questions or concerns about your purchase, don’t hesitate to reach out. Even when policies restrict refunds or returns, we are here to listen, guide, and work towards solutions where possible.

Contact our team at [Info@Usaliquidationspallet.com] within 24 hours of receiving your delivery for guidance.

A Note on Perspective

Liquidation is much like life itself — an intriguing mix of the expected and the unpredictable. Sometimes, you will uncover significant value in what seems ordinary. Sometimes, the lesson is greater than the object itself. Approaching this process with an open mind, patience, and understanding ensures not just satisfaction, but growth.

Thank you for choosing Usa Liquidations Pallet. We appreciate your trust in us and look forward to being part of your next treasure-hunting adventure.